Enterprise Communication / Network Engineer

Garanti BBVA Teknoloji

REQUIREMENTS:

• BS or MS in Computer Engineering, Software Engineering, Electronics and Communication Engineering, Electrical and Electronics Engineering or equivalent disciplines.
• Experience on IP Telephony, IM, VoIP, network design, voice and data network integration concepts, especially on Cisco Collaboration and Unified Communications Solutions.
• Preferably having certifications and trainings on Cisco Voice and Collaboration Network Solutions (CCNP/CCIE Collaboration)
• Preferably having at least 2 years hands-on experience on the subject.

VALUES AND COMPETENCES

• Embracing customer first approach, able to develop trust-based relationship with customers and understand their needs
• Embracing one-team approach, able to be a strong team player
• Passion for quality and continuous improvement
• Strong multi-tasking abilities and motivation in a fast paced environment
• Strong desire for continuous learning and development in a self-led organization
• Ability to orchestrate multiple projects and priorities in alignment with current business objectives
• Strong analytical thinking, problem solving and decision making skills
• Good command of written and spoken English

JOB DESCRIPTION:

• Designing, implementing and maintaining enterprise communications and customer collaboration solutions (Multi-site multi-clustered IP Telephony, instant messaging (Jabber), Voice, WebRTC, IP Contact Center infrastructures.)
• Providing monitoring, support, configuration and maintenance for the ongoing communication network infrastructure.
• Developing scripts/web applications for automation, reporting and monitoring tasks.
• Researching new technologies to provide outstanding communications solutions and services for customers.