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İstanbul(Avr.)(Şişli)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

High Level Manager

Department

Service

Service

Application Count

477 application

Job Type

Full-Time

Position Level

High Level Manager

Application Count

477 application

Department

Service

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QUALIFICATIONS AND JOB DESCRIPTION

The Site Manager facilitates, directs, manages and coordinates all activities for the area, including operations and support departments, being responsible for legal compliance, operational, financial, technical and program performance at the site. 


  • University degree
  • BPO experience minimum 1 year

  • Experiences before as Site Manager at least 3 years

  • Proven, strong people relations proficiency (not limited to: providers, employees, colleagues, clients, potential clients)

  • Strong leadership and negotiation skills

  • Permanently maintaining a professional attitude and enthusiasm to the level required by Conectys and clients

  • Knowledge of personnel procedures – best practices and legal provisions / requirements (i.e. hiring, training, supervising of employees)
  • Knowledge of government / legally required insurance coverage; basic insurance concepts and terms; requirements in the condominium documents regarding insurance; association insurance policies and the terms thereof; understanding of adequate insurance coverage
  • Basic accounting knowledge and very good knowledge of governmental / legal requirements; budget planning and analysis skills; knowledge and understanding of financial reports; knowledge of related national and local laws; long term and short-term financial planning skills
  • 5+ years of applicable contact center operations and management experience
  • 5+ years of client management experience preferred
  • Good understanding and working practice of Customer Service - Helpdesk Support
  • Excellent computer skills
  • Up-to-date on latest versions of the processes and procedures, usage of appropriate tools
  • Proven quality-driven performance
  • Experience in managing large teams
  • Knowledge of continuous improvement methodology, such as Lean Six Sigma or Kaizen preferably


Preferred Candidate

No experience preference
Bachelor’s(Graduate)
Completed

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Conectys is a recognized leader in global multilingual and multicultural outsourcing services, providing specialized award-winning solutions that crea

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Özel Sağlık Sigortası, Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.), Prim.

Genel Müdür pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Genel Müdür Genel Müdür Maaşları Genel Müdür Nasıl Olunur? Genel Müdür Nedir? Genel Müdür İş İlanları