İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Specialist
Department
Tourism / Hospitality
Tourism / Hospitality
Redirection Count
0-50 redirection
Job Type
Full-Time
Position Level
Specialist
Redirection Count
0-50 redirection
Department
Tourism / Hospitality
QUALIFICATIONS AND JOB DESCRIPTION
- To perform a friendly yet discreet and unobtrusive service in greeting, seating and waiting on all guests.
- To understand and accurately follow the standard of taking reservations.
- Making sure to use the telephone etiquette and following the standards during all external and internal calls.
- To ensure consistency when creating a new guest profile. Ensure all guest information correctly entered in to TMS (Table Management System)
- To understand all food and beverage menus and operating hours of each restaurant and weekly check on restaurant information on social platforms for allocated restaurant. (Sevenrooms, Instagram etc.)
- To utilize the POS system as per policies and procedure in place to find existing guest profiles.
- To observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.
General requirements
- Knowledge of using the restaurant reservation systems e.g. Opentable, 7Rooms.
- Good organization skills & Time management.
- Good hands-on service.
- Minimum 2 years’ experience in a Food & Beverage outlet with similar standards and expectations (Hotel based or Standalone).
- Degree or Diploma in hotel management.
- Understanding of food and beverage knowledge.
- Driven by precision and excellence.
Preferred Candidate
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