İş Yerinde
İş Yerinde
Full-Time
Medium Level Manager
Tourism / Hospitality
Tourism / Hospitality
167 application
Full-Time
Medium Level Manager
167 application
Tourism / Hospitality
We’re looking for an outstanding hotel manager for a themed boutique hotel: Hotel Poem.
Positioned in Sultanahmet, neither the name nor the concept of Hotel Poem is a coincidence. We wanted to share the feelings of major names in the world of arts who – like our guests -- breathed and was affected by the enchanting atmosphere of Istanbul and reflected their impressions in their work, touching on all branches of the arts in the process.
Please write a paragraph as cover letter to express your motivation as to why you would like to work as a hotel manager for Poem Hotel. Please note that job applications without any motivational cover letter will be automatically rejected.
Qualifications:
Education: University degree (Tourism and Hotel Management or Business Administration is preferable)
Language: Excellent written and communication skills in English and Turkish. Any additional languages will be a plus
Experience: Minimum 5 years of experience in a similar role
Computer skills: Strong knowledge of hospitality software and MS Office required
Customer Service: Exceptional communication skills and commitment to providing excellent service to hotel guests
Leadership and communication: Ability to motivate employees, resolve their issues and complaints from guests with an approachable, solution-oriented and positive attitude
Trust: Ability to ensure the security and confidentiality of guest and hotel information with high professionalism
Motivation: Ability to work well under pressure, focus on the details, think clearly, analyze and resolve problems, exercise good judgment always with calm and composure
Job Description
Manage daily reservations processes and operations to include, but not limited to, room inventory and availability, group rooming lists and blocks, cut-off dates and restrictions, occupancy, selling guest rooms, systems use and management, budgeting and forecasting, department management, policy and procedure implementation
Run marketing campaigns and relationships with travel agencies and OTAs
Oversee and ensure the updating of rates and promotions on the hotel website and OTAs.
Supervise the front office employees and provide assistance in customer relationships
Represent Hotel Poem in external fairs and relationships with external parties by acting as an ambassador
Monitor customer reviews on the website and on hotel booking sites to identify the strengths and weaknesses of the hotel and take action points
Post hotel details on destination websites and online booking sites to increase reach to your target audience
Understand the boutique hotel concept and deliver an excellent guest experience by sharing the value proposition of the hotel
Deal with maintenance issues, shortages in staff or equipment, renovations etc.
Otel Müdürü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Otel Müdürü Otel Müdürü Maaşları Otel Müdürü Nasıl Olunur? Otel Müdürü Nedir? Otel Müdürü İş İlanlarıOtel Müdürü pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Otel Müdürü Otel Müdürü Maaşları Otel Müdürü Nasıl Olunur? Otel Müdürü Nedir? Otel Müdürü İş İlanları